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Applied at 25: An Exclusive AQ Interview with Jim Kellner

Applied Systems’ CEO Jim Kellner looks back—and ahead—as the firm celebrates its 25th anniversary. See what he has to say.

Staff Report

Unveiling Product X: Applied’s New System Boasts Functionality, Flexibility

You’ve waited since last TENCon. Now it’s out. Learn more about the hows, whats and whys of the new Applied Systems platform.

Dave Willis

Agencies Take Part in New System Testing

Initial feedback on the new Applied platform is positive. Agencies like the flexibility and functionality of the new system.

Dave Willis

Think Culture and Customers When Expanding Services

Customers want to access information on their own terms—often online. What thinking should go into adding such capabilities?

Charles Wasilewski

Your Future Story: Ideas for Agency Planning

Jim Manke says successful planning requires getting out of the here and now. This Q&A describes just what else it entails.

Peter van Aartrijk, Jr., CIC

Getting on Board: Developing and Implementing Policy

Associations, like agencies, need structure to operate. Learn what your board is doing to bring this structure to ASCnet

Maureen Boeing, CIC, CISR

Waging the War for Talent

as baby boomers start to retire, more insurance jobs are being created. How does an agency or brokerage principal cope?

William Pierson

Leaving the “Morgan”-ization

individuals have had a broader or more lasting impact on ASCnet than Tom Morgan. That’s why it’s tough to say “so long.”

John Chivvis

Company Q & A: Liberty Mutual Agency Markets

You know them by different names. Here you’ll see what Liberty Mutual Agency Markets companies are up to in the tech arena.

Staff Report

Measure and Manage: Agencies Focus on Sales Results

Agents and brokers can sell more if they centralize, share and track info. Learn how two firms found success by doing this.

Neal Shaffer

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