Signed, Sealed and Delivered Secure

Applied Systems partners with RPost for insurance e-mail protection

Are you aware that sending e-mails containing any personally identifiable information (PII) is a violation of most privacy laws and regulations? Examples of PII include Social Security numbers, bank account information, credit card numbers and birthdates.

Applied Systems has teamed with RPost Registered Email^®, a service that protects confidential and personal information sent via encrypted e-mail.  Integration with RPost Registered Email^® ensures that your electronic communications containing sensitive information will arrive at your customers and prospects uncompromised, and in compliance with current data regulations.

Gone are the days of, ‘I never received that’ and ‘that’s not what it said.’ RPost Registered Email^® provides proof of delivery, content and timing, making any e-mail correspondence from your business legally verifiable and court-admissible.

This solution also provides for clients to sign off in e-mail via e-signature on coverage decisions, waivers and settlements. This helps save time and money by eliminating the need and cost associated with using certified or registered mail.

“We can have our customer sign a document by typing or using the mouse, and then return it to us,” said TAMOnline and RPost user Stuart Durland, vice president of Seely-Durland Inc., in Warwick, New York. “The document is never printed, mailing cost is eliminated and our workflow is significantly improved.”

Other key benefits of using RPost include:

1.      Permits use of e-mail for coverage and claims-related correspondence--without the risks.
2.      Returns legally verifiable and admissible e-mail evidence of back-and-forth correspondence.
3.      Includes SecuRmail™, a HIPAA-compliant encrypted e-mail service, at no extra cost.
4.      Serves as acceptable form of notice as defined by regulators, and can be used for transmission of confidential or HIPAA/COBRA/FLMA regulated data to clients or providers.
5.      Protects against claims that insurer never received an endorsement or that an underwriter failed to bind the coverage that he or she received by e-mail.
6.       Streamlines the process for sending re-classification notices, certificates of insurance, delinquent premium notifications, changes in coverage/endorsements/riders, sending licensing correspondence to insurance regulators.

As an Applied Systems client, you can receive special pricing and a limited number of free trials--without risk or obligation--to see how RPost Registered Email works. . If you use  TAMOnline® or VisionOnline™, the RPost Registered Email plug-in has already been installed. You’ll see a new Registered Email button in Outlook, just above the Send button. Click the RPost button, and the e-mail message will go through the RPost mail system. Further details for Epic®, EpicOnline™, DORISOnline™ (with Outlook as your e-mail client), TAM or Vision LAN-based solutions, will be made available soon. Check back for an update and link to see how you can begin benefiting from RPost Registered Email®.